Before completing the Aromat Return Form, Candela asks that you refer to the Aromat Ballast Troubleshooting Documentation below. This will help you to determine whether or not your Aromat ballasts are actually defective. If, after reading this literature, you still believe the product to be defective, follow the instructions that proceed them.
AID001 - Application Guidelines for Indoor Applications
AID003 - Application Guidelines for Outdoor Applications
AID004 - Lampholder Mounting and Hipot Testing on Metal Halide Fixtures
AID005 - Questions and Answers
AID006 - Application Guidelines for Rotary Lampholders
AID007 - Special Bulletin for Double Ended Metal Halide Lamp Fixtures
AID008 - Recommended Troubleshooting Procedures for Aromat Metal Halide Electronic Ballasts
AID009 - Retrofit Guidelines for Aromat NAiS DCPtm Metal Halide Electronic Ballasts
AID010 - Warranty Service Procedures for Aromat Metal Halide Electronic Ballasts
AID011 - Lamp Compatibility Status
AID012 - Application Guidelines with Auxilary Lighting Controls
AID013 - Metal Halide Lamp Dimming Overview
STUFFER - Abbreviated Installation Guidelines
Please contact Aromat at (888) 427-6628 for all defective ballasts.