Candela Benefits

The Products, Processes and People to Deliver.


Vast, Varied Stock.
  • 100 different lines of lamps, ballasts and sockets from over 150 manufacturers.
  • 30,000 items stocked.
Got a Question? We've Got Answers.
  • Candela Customer Service representatives know more about light bulbs than anyone in the business. Especially with a database of 60 years of information gathered and on hand.
  • Our staff is available 5:00 a.m. - 4:30 p.m. PST (8:00 a.m. - 7:30p.m. EST). Call 800-922-9226.
Always a Step Ahead.
  • Candela proactively plans for industry changes, anticipating shortages and stocks.
From Our House to Yours - Fast!
  • Quotations in 2 minutes or less.
  • Same day shipping for "in stock" items; lead times for non-stock items are provided upon request.
  • Next day shipping for products in stock at a supplier.
  • 80% of the U.S. is covered within 2 days by ground freight.
  • Products are picked up at suppliers, eliminating long lead times and waiting for products to be shipped from a supplier to Candela.
Ideally Positioned to Deliver.
  • 3 stocking warehouses: Irvine, California, Norcross, Georgia, and Bethlehem, Pennsylvania.
Less Errors, More Efficient.
  • Shipment error less than 1/2 of 1% of the time.
  • Inventory systems are over 99.7% Accurate.
An "Invisible" Option. Also referred to as "Blind Shipping" or "Order Fulfillment."
  • If we ship directly to your customer, we are invisible - there is no reference to Candela on any paperwork connected with the order.
Go Direct. Candela will ship an order directly to a customer's customer on time and without error - without fail.

Status, Please. Need an update at any stage in the ordering process? Get the info you need by fax, email, telephone, Live Chat or online:
  • Product identification.
  • Quotation, pricing and product availability.
  • Order confirmation.
  • Shipping confirmations.
  • Freight charges.
  • Shipping status.
Price Perfect. We may award special pricing on products and quantities, (i.e., case or multiple cases), order frequency or consistent low volume ordering for a long period of time.

Seal of Approval.
  • Inspection of outgoing product.
  • Packing boxes certified and tested by UPS.
Ahead of our Time.
  • State-of-the-art phone system.
  • Distribution System - advanced distribution systems for customer service, purchasing, warehousing, sales analysis and accounting.
  • Wireless radio frequency devices in warehouse.
  • Laptops on carts.
  • Information Technology Center.

  • Talk To Us

    Connect today to get started.
    -Learn More

  • Locations

    Ideally positioned to serve you...
    -Learn More

  • Dedicated Service

    On call, online, for your convenience.
    -Learn More