Shipping Services

On-Time Delivery. Every Time.

  • We ship all in stock items the same day via UPS® for orders placed before 4:00 PM PST.

  • We pick up from the major lamp manufacturers (GE, Philips and Osram/Sylvania) daily. If we don't have your product in stock, we can get it and ship it by the next day.

  • We ship via FedEx® up until 2:30 PM EST in Norcross and 4:00 PM PST in Irvine.

  • Our blind shipping service allows us to drop ship to your customers without their knowing the package came from Candela. The packing slip will show your return address with no identifying marks from Candela.

  • We can ship via any carrier you specify, as long as the carrier can pick up from and deliver to the locations of your choice.

  • With three locations across the country, we deliver 88% of our packages via UPS Ground within two days.


  • UPS Candela Time In Transit
  • Our Staff

    25 Customer Service Representatives at your service.
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  • eStatus

    Click for fast and easy order status.
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  • Our Warehouses

    Fully stocked and ready to deliver.
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