Customer Testimonials

What Our Customers Are Saying...

I've been doing business with Candela Corporation for two years now. The entire Candela crew has been very efficient, cordial, and very uplifting. Candela has been helpful with special pricing and same day shipments which lead to on-time deliveries. I will continue to do business with Candela as long as they are in the electrical industry.

- Anthony, CED

In today's world of increasing competition to satisfy our customers, we rely on partnerships with many other distributors to help us in our goals to be the best source of service to our customers. That is why Candela Corporation is such an important partner to us. Not only is their knowledge of the lighting industry very helpful but their level of customer service exceeds all competition. Thanks and keep up the good work!

- Eric, Outside Sales Representative, Graybar

We at Mayer Electric Supply really appreciate Candela Corporation's fast and quality service that we also want to provide for our customers. I would like to say anyone who can ship United Parcel Service and have the bulbs arrive unbroken are the greatest. We love the Snickers bars and the M&M's! You are the greatest and have pulled us through times we needed special items with very quick service and very good prices. Thank you!

My overall experience with Candela has been great! You can get pricing and availability immediately, and the customer service representatives are very informative and helpful.

Having used Candela for the past seven years, I have nothing but praise for the level of their service. From the 'odd and unusual' items that kill your productivity, to the large opportunities which require special pricing, all inquiries are handled quickly and accurately by a staff that treats every call with real professionalism.

It is rare in today's marketplace of "E" this and .com that, to find an entire company dedicated to real customer service. They price fairly, answer quickly, and know what they are talking about. They always help with the RIGHT PART, the RIGHT PRICE and SHIP ON TIME."

- C. M. Kittredge, WESCO, Denver, CO

Whenever I get a lamp or ballast request that we do not stock, my first call is to the friendly people at Candela Corporation. Here at our Crescent Electric Corporate office in Dubuque, we get a lot of requests from distributors who have a difficult time finding and purchasing their lighting products. With your BLIND SHIPPING capabilities, we are able to send the products directly to the end user without them knowing that it was ordered through Candela Corporation. This makes our distributor look great and has increased our overall success as a company. We have found that we have a lot of repeat business from these sources as the customer can get what he needs when he needs it. Thanks again for your help and courteous response to all the difficult questions we ask and for the 'next day' service when we need it.

On behalf of the employees from California Electric Supply, I would like to extend our appreciation for another year of excellent service. As you may know, the demand to supply specialty lamps and ballasts here in Santa Barbara can get fierce. The fact that we can rely on your knowledgeable and friendly staff on a daily basis allows us to provide the best possible service to our customers. Another much appreciated benefit is 'the best in the industry' lead times on your shipments. With such a great reputation and strong business relationship you have earned, we at CES look forward to many more years of service.

At Gexpro (GES), it has always been a pleasure working with Candela Corporation. We know we can always depend on them to give us good pricing, reliable stock checks and good delivery dates. They are always willing to go that extra step to locate an alternate item. If you do not know exactly what you need or if I only have a description of an item, they can usually advise us of a part number, price and lead-time during the same phone conversation! All this help has been very beneficial to the types of projects that we run which are usually in the $500K (high profile) range. And that is just for the lighting portion!

We are always taking vendor surveys here at GES and Candela CSRs are always one of the top customer service people we like to do business with.

In this business, customer service is a number one priority. If customers do not receive good, quality customer service, their next order will be placed elsewhere. Candela's representatives are knowledgeable; the lamps received at the job sites arrive unbroken and in a timely manner. We here at Gexpro enjoy working with Candela Corporation.

  • 100 Product Lines

    More than 150 different manufacturers.
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  • Our Staff

    25 Customer Service Representatives at your service.
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  • Blind Shipping

    Look good to your customers.
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